Privacy Policy

Last Revised: November 2016

Introduction

As a visitor to our website your privacy and trust are important to us.
This notice is provided to ensure that you are aware of your choices with regard to the way we use and disclose the information you provide to this site. 
This Privacy Policy describes the policies of Caley Marina Ltd t/a Work Boats UK (“company” or “we”),regarding the collection, use, disclosure and protection of the following types of information:

• Information obtained when you (“you” or “User”) visit the website (“this Site”).

• Information obtained through e-mail communications with you related to this Site.

This privacy policy does not apply to information we collect by other means (including offline) or from other sources. Your use of this Site constitutes your acceptance of this Privacy Policy and your consent to any action we take with respect to your information in compliance with this Privacy Policy.

We may change the terms of this Privacy Policy, so Users are encouraged to review this page from time to time. Your continued use of this Site following the posting of changes to the Privacy Policy means that you accept the changes.



Information We Collect and How We Collect It

We require you to provide certain information about yourself when you request information about products and services or carry out a booking.
The information we collect may include information from which you may be personally identified (“Personally Identifiable Information”), such as name, telephone number and e-mail address. This Site only collects Personally Identifiable Information with your knowledge. 
When you visit this Site, we may collect the IP address of your computer. We also use automatic data collection technology to record other information that identifies your computer and tracks your behaviour on this Site.

Methods used to collect this information may include “cookies” and “clear GIFs” (also known as “pixel tags” or “beacons”). A cookie is a small amount of data that is sent to your browser from a server and stored on your computer’s hard drive. Most browsers allow Users to block the receipt of cookies, but doing so may compromise your ability to use certain features of this Site. A clear GIF is a small graphic image, typically used in connection with cookies, that is placed on a web site or in an email message. A clear GIF can monitor certain user behaviour, such as your usage of the web site, whether you opened an email message
or whether you clicked on a URL in an email message. We do not collect Personally Identifiable Information in this way, but if you provide us with Personally Identifiable Information, we may associate that information with the information that is collected automatically.

How We Use Cookies and How You Can Refuse Cookies

This web site uses cookies so that we can serve you better. Cookies are also an integral part of the ticket booking process. This site uses visitor tracking software that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of the web site. All user data collected in this manner is anonymous.

  Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings, and you do not need to have cookies turned on to successfully use our service. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. Cookie Information can be found by following the link on the home page. Your continued use of this website is taken as “informed consent” that you are happy to use the site in the knowledge that tracking cookies will be used.

How We Use Your Information

We use Personally Identifiable Information collected on this Site for the following purposes:

• To provide you with this Site and other products and services.

• To respond to your inquiries and contact you about changes regarding the Site.

• To provide you with e-mail, fax and other notices regarding the products or services you are receiving.

• For any other purpose disclosed at the time the information is collected or to which you consent.

• As otherwise specifically described in this Privacy Policy.

We also may use your information to better understand our Users and to improve our Site. For example, we may use this information to determine what portions of this Site are most popular and the demographics of our Users generally. Cookies and other User information also enable us to customize your experience on the Site. We may use IP addresses to help diagnose problems with our servers or to administer our Site. We may also use IP addresses to help identify a User during a particular session and to gather data regarding use of this Site. 
We may use the information you provide us to send you e-mail communications on behalf
of the Company. These communications may include e-mail newsletters, as well as offers for other Company services. All email newsletters will provide you with an opportunity to opt out of receiving future issues of the newsletter. All promotional offers will include an opportunity to opt out of receiving future promotions for the product/service is being promoted. 
We do not use your information to send you e-mail or any other communication on behalf of third parties.

Our Disclosure of Your Information

We may disclose aggregated, anonymous statistics about Users, and individual information that is not Personally Identifiable Information without restriction as long as no individual is identifiable by the information disclosed, and otherwise will not disclose your Personally Identifiable Information except as follows:

• When we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property.

• When disclosure is necessary to accomplish the purpose for which you provide it.

Security

We use reasonable safeguards to protect Personally Identifiable Information we collect on this Site from unauthorized access, use, modification or disclosure. However, due to the design of the Internet and other factors outside of our control, we cannot guarantee that communications between you and our servers will be free from unauthorised access by third parties. The entire website uses a Secure Sockets Layer (SSL) certificate, which means communication between your computer and our server is protected with 128-bit encryption. This website does not provide for payments to be made directly from the site.  In future any payment taken automatically by this website will be handled by a 3rd party specialist payment processor and will be subject to their own security procedures.

Right to Access and Change Information

You may view and update information that you previously submitted to this Site by visiting the newsletter or website registration page for this Site, or which you submitted to request a print publication, by sending an e-mail to admin@workboatuk.com. However, a request to change information may not be accommodated if the request would conflict with legal requirements or result in incorrect information. Requests to view or change personal information may take a few days to process.

Links

This Site may contain content, services and other materials that link to Web sites operated by third parties. We have no control over those other sites, and this Privacy Policy does not apply to them. We encourage you to refer to the privacy policies of those sites.